TrueEngage Pricing

Pricing

Choose Currency

USD

Choose Contract

Annual Contract

Number of Widgets

1-3

SLA Level

Standard 24/7

WebRTC Voice Minutes

10 000

WebRTC Video Minutes

0

Starter

Single Channel Website Core Features

Units Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUEENGAGE

-

-

WebRTC Voice & Video

Tokens Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUENGWEBRTCT

-

-

- per month

Starter plus

Single Channel Any Touchpoint Advanced Features

Units Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUEENGAGE

-

-

WebRTC Voice & Video

Tokens Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUENGWEBRTCT

-

-

- per month

Essential

Any Channel Website Core Features

Units Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUEENGAGE

-

-

WebRTC Voice & Video

Tokens Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUENGWEBRTCT

-

-

- per month

Advanced

Any Channel Any Touchpoint Advanced Features

Units Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUEENGAGE

-

-

WebRTC Voice & Video

Tokens Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUENGWEBRTCT

-

-

- per month

Ultimate

Any Channel Any Touchpoint All Features

Units Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUEENGAGE

-

-

WebRTC Voice & Video

Tokens Billed

Unit Price

Genesys SKU GCAFP-170-NV-LIVETRUENGWEBRTCT

-

-

- per month

Starter

Starter plus

Essential

Advanced

Ultimate

Included usage

3 Widgets

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10 000 WebRTC Tokens

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Contact channels

TXT [web messaging, Messenger, WhatsApp]

Choice of 1 Channel

Choice of 1 Channel

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Callback (Scheduled & Immediate)

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WebRTC Voice

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Contact/Lead Forms

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Genesys Knowldege Base

x mark

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Custom Object Call-Up

x mark

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Scheduled Video Meetings

x mark

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Customers touch points

Desktop Browser

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Mobile Browser

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Mobile Application

x mark

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Kiosk / Totem

x mark

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Core features

Widget Design Customisation

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WCAG Compliant Design

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Trigger Based Visitor Engagement

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Website Visitor Targeting

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Conditional Channel Availability

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Interaction Routing

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Advanced features

Pre-Interaction Forms

x mark

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In-Interaction Forms

x mark

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Chat Upgrade to Voice or Video

x mark

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PSTN Upgrade to Video

x mark

x mark

x mark

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Easy Co-browsing on Calls

x mark

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TrueEngage Salesforce Integration

x mark

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TrueEngage for Apps

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Kiosk UI

x mark

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API Access

x mark

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Digital sales features

Visitor Engagement AI

x mark

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Google Analytics Integration

x mark

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Predictive Engagement Integration

x mark

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Whitelabel Widget

x mark

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