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          USD
          
        
        - USD
 - EUR
 - GBP
 - CAD
 - AUD
 - NZD
 - BRL
 - YEN
 - ZAR
 
          Annual Contract
          
        
        - Annual contract
 - Annual - prepayment
 - No Commitment
 
          1-3
          
        
        - 1-3
 - 4-9
 - 9+
 
          10 000
          
        
        - 0
 - 10 000
 - 50 000
 - 100 000
 - 500 000
 
          0
          
        
        - 0
 - 5 000
 - 25 000
 - 50 000
 - 250 000
 
Starter
        Single ChannelWebsiteCore Features
          
            Units Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUEENGAGE 
                
              
          WebRTC Voice & Video
          
        
            Tokens Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUENGWEBRTCT
                
              
          -
          per month
        
      Starter plus
         Single Channel Any Touchpoint  Advanced Features 
          
            Units Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUEENGAGE 
                
              
          WebRTC Voice & Video
          
        
            Tokens Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUENGWEBRTCT
                
              
          -
          per month
        
      Essential
        Any ChannelWebsiteCore Features
          
            Units Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUEENGAGE 
                
              
          WebRTC Voice & Video
          
        
            Tokens Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUENGWEBRTCT
                
              
          -
          per month
        
      Advanced
        Any ChannelAny TouchpointAdvanced Features
          
            Units Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUEENGAGE 
                
              
          WebRTC Voice & Video
          
        
            Tokens Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUENGWEBRTCT
                
              
          -
          per month
        
      Ultimate
        Any ChannelAny TouchpointAll Features
          
            Units Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUEENGAGE 
                
              
          WebRTC Voice & Video
          
        
            Tokens Billed
            
              
              
                
            
            -
          
          -
        
                  Unit Price
                   - 
                
                
                  Genesys SKU
                   GCAFP-170-NV-LIVETRUENGWEBRTCT
                
              
          -
          per month
        
      Included usage
        
            3 Widgets
          
          
            10 000 WebRTC Tokens
          
          Contact channels
        
            TXT [web messaging, Messenger, WhatsApp]
          
          Choice of 1 Channel
          Choice of 1 Channel
          
            Callback (Scheduled & Immediate)
          
          
          
          
             WebRTC Voice
          
          
          
          
            Contact/Lead Forms
          
          
          
          
             Genesys Knowldege Base
          
          
            Custom Object Call-Up
          
          
            Scheduled Video Meetings
          
          Customers touch points
        
            Desktop Browser
          
          
             Mobile Browser
          
          
            Mobile Application
          
          
            Kiosk / Totem
          
          Core features
        
            Widget Design Customisation
          
          
            WCAG Compliant Design
          
          
             Trigger Based Visitor Engagement
          
          
            Website Visitor Targeting
          
          
            Conditional Channel Availability
          
          
             Interaction Routing
          
          Advanced features
        
            Pre-Interaction Forms
          
          
             In-Interaction Forms
          
          
            Chat Upgrade to Voice or Video
          
          
             PSTN Upgrade to Video
          
          
            Easy Co-browsing on Calls
          
          
            TrueEngage Salesforce Integration
          
          
             TrueEngage for Apps
          
          
            Kiosk UI
          
          
            API Access
          
          Digital sales features
        
            Visitor Engagement AI
          
          
            Google Analytics Integration
          
          
            Predictive Engagement Integration
          
          
            Whitelabel Widget