TrueEngage Pricing

Our pricing is based on the channels and touchpoints you deploy. Optional add-ons are available for an additional monthly fee. Voice, video, and screen-sharing usage is billed separately based on actual consumption. See full pricing explanation here.

Configurator

Currency

USD ▾

Contract type

Deployments

Feedback Forms

PSTN to Video Upgrade

Screen Sharing

Visitor Engagement AI

Google Analytics

Non-production Environments

0 ▾

Starter

One Contact Option Available

WEBSITE

$ 0

Genesys SKU

Units Billed 1

Contact Options Pick 1 of 5

Web Messaging, Messenger
WhatsApp, Contact Forms

Web Call
(webRTC Voice)

Video Call
(webRTC Video)

Callback Requests
(Immediate & Scheduled)

Scheduled Video Meetings

Essential

All Contact Options Available

WEBSITE

$ 0

Genesys SKU

Units Billed 2

Contact Options All

Web Messaging, Messenger
WhatsApp, Contact Forms

Web Call
(webRTC Voice)

Video Call
(webRTC Video)

Callback Requests
(Immediate & Scheduled)

Scheduled Video Meetings

Advanced

One Contact Option Available

WEBSITE • MOBILE APP • KIOSK

$ 0

Genesys SKU

Units Billed 3

Contact Options Pick 1 of 5

Web Messaging, Messenger
WhatsApp, Contact Forms

Web Call
(webRTC Voice)

Video Call
(webRTC Video)

Callback Requests
(Immediate & Scheduled)

Scheduled Video Meetings

Ultimate

All Contact Options Available

WEBSITE • MOBILE APP • KIOSK

$ 0

Genesys SKU

Units Billed 4

Contact Options All

Web Messaging, Messenger
WhatsApp, Contact Forms

Web Call
(webRTC Voice)

Video Call
(webRTC Video)

Callback Requests
(Immediate & Scheduled)

Scheduled Video Meetings

Usage Tokens

WebRTC Voice, Video, Screen Sharing and Translation Usage Tokens

Genesys SKU

Free monthly allowance

9,000 tokens

Overage token price

$0.009 / token

WebRTC Voice 1 token / 1 min

WebRTC Video 3 tokens / 1 min

Screen Sharing 2 tokens / 1 min

Translation Coming soon

Provider

Live Engage sp. z o.o.

ul. Święty Marcin 29/8
61-806 Poznań, Poland

NIP 1133075233

KRS 0000998291

REGON 523453142