--- title: TrueEngage Pricing --- [![logo](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/logoSvg.svg) ![logo](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/logoText.svg)](https://trueengage.com/?hsLang=en) [Home](https://trueengage.com/?hsLang=en) [Docs](https://kb.trueengage.com/kb?hsLang=en) [Pricing](https://trueengage.com/pricing?hsLang=en) [Sign In](https://management.trueengage.com/login) [Install from AppFoundry](https://appfoundry.genesys.com/filter/genesyscloud/listing/d3d5011e-668b-411c-bc8d-512e3023b359) [Book a Demo](https://trueengage.com/genesys-cloud/demo?hsLang=en) ![Open menu](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/hamburgerOpen.svg) ![Close menu](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/hamburgerClose.svg) [Home](https://trueengage.com/?hsLang=en) [Docs](https://kb.trueengage.com/kb?hsLang=en) [Pricing](https://trueengage.com/pricing?hsLang=en) [Sign In](https://management.trueengage.com/login) [Install from AppFoundry](https://appfoundry.genesys.com/filter/genesyscloud/listing/d3d5011e-668b-411c-bc8d-512e3023b359) [Book a Demo](https://trueengage.com/genesys-cloud/demo?hsLang=en) ## TrueEngage Pricing Our pricing is based on the channels and touchpoints you deploy. Optional add-ons are available for an additional monthly fee. Voice, video, and screen-sharing usage is billed separately based on actual consumption. [See full pricing explanation here.](https://kb.trueengage.com/genesys-cloud/how-does-trueenage-billing-works?hsLang=en) Configurator Currency USD ▾ - USD - EUR - GBP - CAD - AUD - NZD - BRL - YEN - ZAR Contract type M2M Annual M2M Annual Pre-Pay Deployments ![info](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/tooltip.svg) Number of separate widgets, kiosks or mobile app deployments created in the management panel. 1-3 4-9 Unlimited Spacer Feedback Forms ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMarkSwitch.svg) PSTN to Video Upgrade ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMarkSwitch.svg) Screen Sharing ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMarkSwitch.svg) Visitor Engagement AI ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMarkSwitch.svg) Google Analytics ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMarkSwitch.svg) Non-production Environments 0 ▾ - 0 - 1 - 2 - 3 ### Starter One Contact Option Available WEBSITE $ 0 Genesys SKU ![info](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/tooltip.svg) GCAFP-170-NV-LIVETRUEENGAGE Units Billed 1 Contact Options Pick 1 of 5 1 Web Messaging, Messenger WhatsApp, Contact Forms OR 2 Web Call (webRTC Voice) OR 3 Video Call (webRTC Video) OR 4 Callback Requests (Immediate & Scheduled) OR 5 Scheduled Video Meetings ### Essential All Contact Options Available WEBSITE $ 0 Genesys SKU ![info](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/tooltip.svg) GCAFP-170-NV-LIVETRUEENGAGE Units Billed 2 Contact Options All ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Web Messaging, Messenger WhatsApp, Contact Forms ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Web Call (webRTC Voice) ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Video Call (webRTC Video) ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Callback Requests (Immediate & Scheduled) ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Scheduled Video Meetings ### Advanced One Contact Option Available WEBSITE • MOBILE APP • KIOSK $ 0 Genesys SKU ![info](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/tooltip.svg) GCAFP-170-NV-LIVETRUEENGAGE Units Billed 3 Contact Options Pick 1 of 5 1 Web Messaging, Messenger WhatsApp, Contact Forms OR 2 Web Call (webRTC Voice) OR 3 Video Call (webRTC Video) OR 4 Callback Requests (Immediate & Scheduled) OR 5 Scheduled Video Meetings ### Ultimate All Contact Options Available WEBSITE • MOBILE APP • KIOSK $ 0 Genesys SKU ![info](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/tooltip.svg) GCAFP-170-NV-LIVETRUEENGAGE Units Billed 4 Contact Options All ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Web Messaging, Messenger WhatsApp, Contact Forms ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Web Call (webRTC Voice) ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Video Call (webRTC Video) ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Callback Requests (Immediate & Scheduled) ![check](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/checkMark.svg) Scheduled Video Meetings ![](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/blue_bg_right.png) Usage Tokens ### WebRTC Voice, Video, Screen Sharing and Translation Usage Tokens Genesys SKU ![info](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/pricingPage_2_0/tooltip.svg) GCAFP-170-NV-LIVETRUENGWEBRTCT Free monthly allowance 9,000 tokens Overage token price $0.009 / token WebRTC Voice 1 token / 1 min WebRTC Video 3 tokens / 1 min Screen Sharing 2 tokens / 1 min Translation Coming soon ##### Provider Live Engage sp. z o.o. ul. Święty Marcin 29/8 61-806 Poznań, Poland NIP 1133075233 KRS 0000998291 REGON 523453142 [![Logo Icon](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/logoSvg.svg) ![Logo Text](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/logoText.svg)](https://trueengage.com/?hsLang=en) - [Home](https://trueengage.com/?hsLang=en) - [Pricing](https://trueengage.com/pricing?hsLang=en) [![YouTube](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/youtube.svg)](https://www.youtube.com/@TrueEngage) [![LinkedIn](https://trueengage.com/hubfs/raw_assets/public/Web%20TE%203_0/assets/linkedIn.svg)](https://www.linkedin.com/company/trueengage/) - [Privacy Policy](https://kb.trueengage.com/genesys-cloud/trueengage-privacy-policy?hsLang=en) - [Terms of Service](https://kb.trueengage.com/genesys-cloud/trueengage-terms-of-service?hsLang=en)